FAQs


Am I able to return my order?

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To return your product, you should mail your product to: Little Otter Party Supplies, Brackenhill, Ugborough, Ivybridge, Devon PL21 0HQ

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


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What are my delivery options?

Standard Delivery £3.49- This will be delivered using a courier delivery service so expect your order to be delivered between 3 to 5 working days.

If you require a speedy delivery, please drop us a line on hello@littleotterpartysupplies.co.uk and we can hopefully arrange something for you.

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When should I plant my sunflower seeds?

We recommend that you plant sunflower seeds between April and June. If your birthday party is later in the year and the little ones would struggle to wait until the spring, you could try our cress seed option which can be grown on the windowsill all year around

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